Benchmarking for Performance Evaluation Essay Example for Free

Benchmarking for Performance Evaluation Essay IntroductIon In September 2004, Wendy Wiley, the Northlake Bookstore manager, was considering the implications of a shocking development. For the first time in her seven years as the Bookstore manager, textbook sales for this fall had decreased from the prior fall sales. The sales decrease was approximately $180,000, or 3% of annual textbook sales. Wendy wanted to address this problem before it got worse. She found that this sales decrease was due to two emerging technology problems, possibly of equal magnitude: 1) the students’ increasing use of online textbook vendors, and 2) the professors’ increasing use of online textbook publishers. Wendy reported the bad sales news to her boss, Chuck Irwin, the Vice Chancellor of Finance at Northlake University. After commiserating with her, Chuck told her that he was not surprised by this sales problem and that she should consider how to deal with these emerging technologies in her next performance evaluation report by comparing the performance of the Northlake Bookstore against competitors using benchmarking analysis. This analysis would help Wendy find the strengths and weaknesses of the Bookstore. Additionally, Chuck wanted Wendy to develop a few key related short-term performance goals and related measures that could be used in future performance evaluations. He wanted to discuss the situation at their meeting next week, which was the annual review of the Bookstore’s performance for the prior fiscal year 2004 (July 2003 through June 2004). A benchmarking analysis was required by Chuck for the annual review of all the nonacademic departments under his management. Northlake is a private university, located in a major metropolitan area in the Midwest, with an annual enrollment of 12 ,700 students, mostly undergraduates. Northlake is quite dependent upon student tuition, which typically accounts for 60% of its total revenues. However, the Chancellor was concerned because donations and gifts to the University were down, possibly due to uncertain economic conditions and erratic stock market performance. Prior to becoming the Northlake Bookstore manager, Wendy had spent 15 years in retail sales, most recently as a Wal-Mart sales manager. She was an outgoing, supportive individual who really liked being a retail sales manager and enjoyed working with her employees. She strongly believed in continuous improvement of any sales department that she managed. Despite her extensive retail experience in the for-profit sector, this was her first experience working in an academic environment. Wendy occasionally became frustrated working with faculty due to their late or inaccurate book orders. However, she liked helping students and enjoyed working in an academic environment without all the pressures of a for-prof it business with aggressive sales and earnings targets like Wal-Mart. China Case Competition 2009 To prepare her benchmarking analysis report required for the upcoming annual performance evaluation of the Bookstore, Wendy had collected income statement, product line, and other performance measures for the last three fiscal years. To aid evaluation, she summarized the various Bookstore operations into five product lines: textbooks, supplies and sundries, clothing, software and accessories, and computers. The textbook product line included new texts, used texts, class notes (course packs), and general reference books. The supply and sundry line included school and office supplies, electronics, food, sundries, greeting cards, and miscellaneous campus department sales. The clothing line included all insignia clothing, gifts, and memorabilia. Wendy knew she needed to act fast to thoroughly analyze all the information needed for the Bookstore’s annual benchmarking analysis that Chuck and the Chancellor required. She had a lot of historical information and was wondering how to analyze this financial information for her benchmarking analysis report. BEncHMArKInG Benchmarking is the process of identifying superior performance of other organizations for products, services, and processes, and then attempting to improve necessary areas with the goal of achieving similar excellence. The benchmarking process first became popular in 1989 after Xerox advertised its success with the tool; however, the tool was initially employed by Xerox in 1972. In fact, more than 70% of the Fortune 500 companies—which includes ATT, Ford Motor Company, IBM, and Eastman Kodak—reported using benchmarking regularly. Benchmarking is useful in countless decision-making settings including performance evaluation, health and safety management, and supply chain management. To reach for greater standards of excellence, Ford would likely consider foreign automobile manufacturers that have been well known for high efficiency and quality, such as Toyota, the current world-wide leader in automobile sales. Wendy currently benchmarked the performance of the bookstore against other college bookstores and major booksellers. In performing a benchmarking analysis, it was imperative for Wendy to benchmark processes that were aligned with organizational strategic objectives. Since the Bookstore was a profit center, it was imperative that she compare the profitability of the various product lines with other universities. The Bookstore also had an objective to provide service excellence. Thus, if available, it would be beneficial for Wendy to benchmark customer satisfaction data with other universities. Once processes that were consistent with strategic objectives were identified, it was necessary to collect and analyze internal information vis-Ã ¡-vis external information from competitors. The benchmarking process did not stop once areas of excellence and inferior performance were identified. Rather, it was imperative for Wendy to identify how to sustain the areas of excellence and improve the areas of inferior performance. In determining how to improve poor performance, she needed to understand the reason behind the poor performance. Once that was attained, it would be possible to determine a long-term plan for improvement. A key role of the Bookstore was to supply the Northlake University communitywhich included but was not limited to faculty, students, alumni and parentswith textbooks, supplies, clothing and gifts, computers and software, and much more. The Bookstore’s formal mission statement was as follows: The Northlake Bookstore is an academic resource for the students, faculty, staff, alumni, and guests of the University. The Bookstore serves the University with a business presence dedicated to providing service excellence that meets or exceeds the needs of each customer and University department. The Bookstore played a significant role in enabling parents of freshmen to participate in getting their children ready for the first day of class. Additional temporary staff was hired to ensure there was adequate assistance available for new students and returning students who were purchasing their textbooks. These staff members were readily available and happy to answer any question that new parents or students might have regarding textbooks or the University in general. Also, congruent with the University laptop requirement for all students, the Bookstore sold computers and software. This was a great way for parents to enjoy onestop back-to-school shopping. Additionally, the Bookstore tried to promote the University as a brand name by selling clothing and accessories with the University logo and/or name. Availability of clothing and accessories was also a service provided to students, parents, and alumni who wanted to show their support for the school. Sales of merchandise with the University logo indirectly promoted the University, but the Bookstore did not try to formally create alumni support nor was that a formal goal. This was the function of the University Alumni Advancement (funding) office. As indicated by the mission statement, by the role taken to familiarize new parents and students, and by the sale of merchandise with the University logo, the Bookstore operated in a manner aimed at achieving high customer satisfaction. To measure customer satisfaction the Bookstore conducted an annual customer satisfaction survey and a separate faculty satisfaction survey. Customer suggestion forms were also readily available on the Bookstore website. In her years as the Bookstore manager, Wendy had developed various financial performance measures to help assess the performance of the Bookstore. Over the last few years, she had used these measures as part of her benchmarking analysis. She felt fortunate to have a fairly comprehensive benchmarking database available to her. It was provided annually to all bookstore members free of charge by the National Association of College Stores (NACS). The only requirement was that each bookstore had to contribute its own data to the benchmarking database in order to use it. The NACS database included income statement, product line, and other types of benchmarks. With the looming threat from online textbook vendors, Wendy had started to benchmark Northlake’s textbook prices against the major online textbook vendors. She also tracked mail orders and Web orders from Northlake’s own website (started in 2000). Her task now was how best to use this benchmark information. She believed that her first step was to compare her current financial and operating results with the benchmark data to pinpoint areas in need of improvement. This analysis would likely uncover some areas that needed her attention, which would be useful in identifying areas in need of improvement.

Negative correlation Essay Example for Free

Negative correlation Essay However, the weakness of this negative correlation raises the notion that the results have no correlation at all. To investigate this possibility I will first try to find how just how weak this negative correlation is. As you can see from graph 2 the different result values for each temperature vary quite a lot from the average. This undermines the accuracy of the results, as the greater the range of the results from the average the less likely the results and therefore the average is accurate. The range of the different results for each temperatures and the standard deviation from the mean can indicate how accurate the results are. This is because, as I have explained earlier the range and the deviation of the results from the mean determines how accurate the results are. Graphs 3 and 4 show how the standard deviation and the range of the results change over the temperature range used in the experiment. In graph 3 the range was calculated by subtracting the lowest value from the highest, and in graph 4 the standard deviation was calculated using the formula; ? ((? (x -? x)/n) (where x = the values and n = the number of values). Graph 3 and 4 show that in general the accuracy of the result increases with an increase in the temperature, and that at low temperatures the results are not very accurate at all. I can conclude this as, the bigger the standard deviation or range the less accurate the results are. In both graphs 3 and 4 the general pattern shows high range and high standard deviation at low temperature (high inaccuracy) and low range and low standard deviation at high temperatures (low inaccuracy). This therefore contradicts my earlier theory that the inaccuracy would increase with an increase in the temperature, however it must be taken into account that the results are very inaccurate already. Because of this inaccuracy the results may have had a certain random element in them, evidence for this is in the fact that the results are very inaccurate (they have a large range and a large standard deviation), and that the inaccuracy varies a lot from its trend line (see graphs 3 and 4). So in conclusion, I think that the results of this experiment were not accurate at all and not accurate enough to draw any sound conclusions that are backed with scientific theory/knowledge. In fact I think there was a certain random element in the results that contributed to the inaccuracy of the results. Because of the inaccuracy of the results, I feel that it is not a good idea to use these results as a basis for any conclusions, especially as these conclusions cannot be backed up by any scientific knowledge. Therefore with only the results I have at this moment, I have to conclude that the resistance is directly proportional to the temperature. I can conclude this because I have decided to use scientific knowledge as a basis for the answer to this correlation. I have done this because the results I have are too inaccurate to use for making any judgements on this correlation. Evaluation: So far I do not think this investigation has gone very well because of the very inaccurate results, however with the large amount of scientific knowledge I have been able to come to a conclusion to this investigation that has a lot of backing. My prediction was of corse correct. The reason to this inaccuracy in the results is, in my opinion due to the large amount of contacts and wiring used in this method. Some components react to temperature by changing the resistance in different ways, most components react in a directly proportional linear way, but some components like a filament lamp or diode react in a directly proportional but logarithmic way and/or only at certain voltages. It is quite likely that in the multi-meters there were some of these components that react in a logarithmic way and at certain voltages. This means that the current flowing through the circuit would be affected out of proportion by these components, therefore affecting the resistance. Although the affect of these components would have been neutralised if one multi-meter were used, it might not be neutralised if two multi-meters were used as they were in this method. The large amount of wire used in this experiment has meant the current could have been easily affected by other variables that I did not take into account, like a change in the room temperature, or if I accidentally spilt some water onto the wires. Also like the different depths used in the water bath, or a magnetic flux from the high voltage used in the kettle. Due to the large amount of outside variables that can affect the large amounts of wire used, I have to conclude that the large amounts of wire used in this method was the main cause of the inaccuracy of its results. I cannot estimate how accurate my results are because I have no basis on what the true values are, only that the correlation is directly proportional. If I were to repeat this investigation, I would change the method so that less wire was used and only one multi-meter was used, I would also change the method so as to stop any of the variables mentioned in this evaluation affecting the results. If possible I would try and use a more accurate multi-meter in my experiment. A more accurate multi-meter will give me more accurate results; the reduced amount of wire to be used will reduce the effect of outside variables and make the results more reliable. I dont think I need to do any extra research, as I have more than enough scientific backing for any conclusions I will have to make if I repeat this investigation.

Interesting World Of Social Media Media Essay

Interesting World Of Social Media Media Essay Having that said I dare bet that every Internet-user is or has been part of the Social Media community. Yes, even you. Because, admit it, have you ever watched a video on YouTube? à ¢Ã¢â€š ¬Ã‚ ¦ So I thought. Social Media is however more than just YouTube. The experience goes much further than simply watching movies on the internet and that is exactly what captivates me. How can one kind of Media become so huge in such a short time? How is it possible that both companies and private-individuals use the same medium on different ways? And, more importantly, why is it that Social Media is still expanding instead of fading away like most of the hypes we know? Let it be clear; Social Media is one big, important and yet complicated format which we know little about. Time to dig a little deeper! First Ill start with discussing the definition of Social Media thoroughly. Only when knowing EXACTLY what it is, well be able to understand what makes it so interesting and vital. Secondly, Ill be digging a bit in the history of Social Media. How did this new medium come to be? Did it just appear out of nowhere or did it take a while before it caught the eyes of the public? Third, Im going to investigate who use Social Media and why? Ill split this question in two sub-questions for you; Social Media used by private-individuals and Social Media used by businesses. Knowing what Social Media is, how it came to be and who use it and why, Ill be able to think of the influence Social Media has on our society. Is social media really that important, or do technophobias have nothing to fear? After concluding whether Social Media has a big or small influence on our society, Ill look whether I can confirm this conclusion by looking how much is invested in the world of Social Media. Finally, Ill be speculating about the future of Social Media. Will Social Media become vital for every company, or will it just fade away as hype? Welcome to the complicated yet most interesting world of Social Media. Index 1 What is social media? 1.1 Social media as definition 1.2 Social media characteristics 2 How did social media come to exist? 2.2 social mediums that came out 2.3 how social media became popular 3 Who use social media and why? 3.1 private-individuals 3.2 businesses 4 How much is invested in social media? 5 What influence do social media have on our society? 5.1 influence on the human behaviour 5.2 influence on politics 5.3 influence on marketing 6 How will social media develop? 6.1 social media statistics of 2010 6.2 social media in the near future 6.3 social media in the far future 7 Sources What is Social Media? 1.1 Social media as definition Social media is a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, which allows the creation and exchange of user-generated content. Kaplan and Michael Heanlin in Users of the world, unite! The challenges and opportunities of social media, business horizons (2010). In other words, social media is a new medium (it was, arguably, introduced in the second half of the 20th century), that allows people to globally interact through the media. It is a collective term for all the internet-applications that enable us to share and discuss information, not only in the form of text, but also through sound and video. But since social media is a collective term, you probably wont take my brief description for granted. You want to know the different forms that social media has and where they are to be found on the web. Take a seat. This may take a while. So, social media knows six different forms; communication, collaboration, multimedia, review and opinions, entertainment and brand monitoring. I will discuss each and every one of them. Communication is currently the biggest form of social media. Three very important aspects of communication are; blogs, micro blogs and social networks. Youve probably heard of them. Blogs are websites, or parts of websites, where people can write articles, columns, reviews, etc. Blogs are usually aimed at a specific subject. Basically, there are two types of blogs; commercial blogs and non-commercial blogs. Commercial blogs are mainly used by companies (doh) for a variety of reasons (for instance; promoting their product or getting to know the customer), but also by people who like to write, professionally, about certain subjects. Non-commercial blogs are mainly used by private-individuals, like you and me. These blogs usually define themselves as blogs written due to boredom. Usually, I said. A couple of known blogs are; WordPress, Bloggers.com and Open-Diary. Micro blogs are basically the same as normal blogs only they are much smaller. Micro blogs contain fewer characters and arent always aimed at a specific subject. Micro blogs are an excellent way for companies to make small announcements. Just like normal blogs, there are two different kinds of users (businesses and private-individuals, remember?) using the micro blogs. Known micro blogs are Twitter, Tumblr and FML (Fuck My Life). Social networks is arguably the most important component of social media (thank you, Facebook!). A social network is a big networking site where people can communicate with each other and share information. In a social network you represent yourself using a profile picture and by writing down a biography. That way, it is easy to locate people with the same interests which can result in an online friendship. The problem that this feature however brings is that the accessibility of social networks can also be seen as an invitation for perverts. Social networks are an easy way for perverts to hide their true identity and gain the trust of good-willed girls. And for that very reason, I dont blame parents for worrying sick when their children are uploading new photos on Facebook or other social networks. Undoubtedly, social networks are something to be careful with. Luckily, social networks, just like any other form of media, mostly support the option to set your private status to friends only, or to restrict certain areas of your Facebook for unwanted visitors. Its a great way to make your photos pervert-free. Communication however doesnt only consist of these three aspects, but also contains location-based social networks, events, information aggregators and online advocacy and fundraising. Location-based social networks are social networks that aim at geography. People can indicate where they are, when they are there and why they are there, which will all be shown on a big map. That way you will be able to see where your friends are and you to notify them about your current location. The events section looks, in one way, very much like the location-based networks. It also relies on a map, only in this case the map indicates where and when events are held, together with more additional information such as who are performing, what kind of an event it is and the ticket fee. Its a great way to stay up-to-date about your favorite artists and to not miss any appealing shows. Social media is used by more than 50% of the American population, and for that very reason it should come to no surprise that there are lots of different sites with reference to social media and they are all very crowded. Amongst the common social media users there are celebrities, publishers and developers writing their thoughts down and making announcements. Social media is a huge center of information and it didnt take long till information aggregators were introduced to the market. Information aggregators are sites with big, huge dashboards that gather information from all social networks. The last part that communication knows is advocacy and fundraising. I believe AF is a rather peculiar element of communication, because its usually integrated in other social media (mostly social networks). The main goal of AF companies is to raise as much money as they can for charity. They do this by advertising on other sites and by striking up partnerships. Especially live broadcasting sites such as BlogTV and Stickam attract AF companies. Where communication specializes in a belonging community, collaboration is recognized for its involvement with other sites; sites that fall under the collaboration category usually gather information from other sources. The six aspects of collaboration are; wikis, social bookmarking, social news, social navigation, content management systems and document managing and editing tools. Wikis are a perfect example of sites gathering information from other sources. Take a look at the end of a Wikipedia page and you are high likely to see a list full or sources. For instance, when looking up social media the most famous wiki; Wikipedia, gives me this; Wikis are generally known for their reliability because they make use of the knowledge management system, meaning that every user can contribute to the site by creating and editing articles. That results in a huge database. Another social database that collaboration knows is social bookmarking. Social bookmarking collects links of all kinds of sites and then categorizes them. Users are able to rate (or as I like to call it; digg) and share the links. That way people can easily find good, reliable sites that fit their interests. Known social bookmark sites are; Stumbleupon, Delicious and Google Reader. Social News looks a bit like social bookmarking; it also works with a rating system. Unlike professional news sites however, people write their own news on social news sites. Readers have the ability to vote on articles; deciding what is important and what isnt. Social news sites are obviously a magnet for information aggregators. For them its like killing two birds with one stone; social news sites contain a lot of information and the community already picks their favorite articles. Known social news sites are Digg, Newvine and Reddit. Social navigation, content management systems and document managing and editing tools are the lesser known social media components of collaboration, which comes quite a bit to my surprise because social navigation and content management systems can actually come in quite handy. Social navigation, for instance, provides information about the public transport, and content management systems is a software-application that simplifies the complicated code-language of the internet for common users like you and me. In the case of social navigation, Im guessing that mobile phones and global positioning systems are preferred by todays customers because these are more frequently used in vehicles. I dont blame Document managing and editing tools for being little popular though. They are online (free) writing tools and also allow users to share their documents with the Interwebs, but why would anyone want to share their articles randomly with these tools on the internet? Most of the articles that are published on the internet are published not through document managing and editing tools but through own websites. The documents are usually written in Word. Multimedia is a term you have probably already heard of. It is generally favored by the youth. Multimedia can be divided in five aspects; photography and art sharing, video sharing, live casting, music and audio sharing and presentation sharing. Its very common for multimedia sites to be used for other kinds of social media. Think of it; multimedia sites are perfect databases to store your pictures and videos because they can easily be linked in your articles thanks to embedded codes. Though the names already give away where the aspects actually function for, I have decided to explain them anyhow. As you probably have already noticed, I like being as thorough as possible. Photography and art sharing are, as the name already says, sites where people can share pictures. They serve as a great way for people to save (and optionally; share) their photos and find other photos. Since (mainly) blogs dont have a lot of space, photography and art sharing sites are very popular places for bloggers to upload their pictures on. They wont be bothered with the limited space problem and wont risk the chance of having the original photo removed so that only a dead link will remain. Video sharing basically have the same principal as PAs only do they specialize in videos except for pictures. Especially Youtube is a very important component of the video sharing aspect. Video sharing is used by both private-individuals and businesses. Private-individuals use video sharing mainly as entertainment, but also as outlet or gateway to show their own talents. Businesses use video sharing for promotion by uploading videos about their brand (mostly funny commercials or trailers). Remarkable is that most live casting users are also pretty popular on video sharing sites such as Youtube. Many famous Youtubers (like Davedays, Shanedawson, Zushoo, Creepjeepers) are featured on Stickam and BlogTV (two of the biggest live casting sites). Apart from their scripted shows they sometimes like to just randomly entertain fans on liveshows. Live casting is also often used as live streaming device for important shows. If people cant attend certain events for any reason, they will be able to follow it live at home. Music and audio sharing is an aspect of collaboration that specializes in sounds. On these sites, users are able to customize their own playlists and check out other playlists. It is a popular concept for radio broadcasts because their audience are most likely music fans and appeal to this market. Presentation sharing is mainly used by companies. Sharing presentations is a great way to take information up in an interactive way. Especially for teachers, presentation sharing can come in handy. Its a great way to reach the modern generation of students and still educational. Despite the fact that most people write reviews and opinions on blogs, there are still a couple of sites fully dedicated to the reviews and opinions category. The RO category has but three aspects; product reviews, business reviews and community question answer. Lets start with the beginning; product reviews are sites where the community can give their opinion on certain products. Its a really nice way for people to know what product to buy and what not. Business reviews are practically the same as product reviews, only they dont contain the opinion about products, but about companies. Is the service any good? Are they reliable? Etc. The problem with business and product reviews however, is that questions HAVE to be business/product related meaning that if you have any other questions, you have nowhere to turn. Thats where the community question and answer comes in. Community QA sites are sites where people can ask whatever they want and the community will answer. Yahoo!Answers is a well-known QA site. As Ive already said, entertainment is very popular with todays generation. The entertainment category consists of; media and entertainment platforms, virtual worlds and game sharing. Media and entertainment platforms is probably the least popular form of social media from all kinds of social media we have, because they play mostly behind the scenes. They are used by older companies who arent yet integrated in the modern society and allow them to digitalize their products/marketing strategies. Virtual Worlds on the other hand are pretty popular and used by a large amount of youngster. Virtual Worlds are basically online games like World of Warcraft, the Sims Online and Second Life. Players are able to create an imaginative character and play in a fictional world, where they can meet other people. But hold on a minute, you might think. If online games are part of the virtual worlds, then why is there another subcategory named shared games? That is, because shared games support browser-based games instead of downloadable programs. Shared games are usually simple flash-games, made by the community, and all playable on one big site. Virtual games, on the other hand, are usually huge, downloadable, professional games and its creators will dedicate themselves towards one game. At last, we have arrived at the last category; brand monitoring. Brand monitoring knows only one form, which is social media measurement. Social media measurement is an indicator that provides information about the internet traffic. Companies use it in order to get a good insight in their costumers; where are they from, how old are they and what are their interests? Its a great way to get to know the customer I think. So, that was chapter 1.1; the definition of social media and honestly, I wonder whether you still know what content managing systems are without looking it back up. Its a whole lot of information, I admit, but necessary information all the same. All I have done now is given you a good idea of what social media is and what we count under social media. I have written a quick conveniently arranged table about paragraph 1.1 for you below. You are welcome. Social Media Communication Blogs, Microblogs, Social Networking, Location-based social networks, events, information aggregators, online advocacy and fundraising Collaboration Wikis, social bookmarking, social news, Social navigation, Content Management Systems, Document Managing and Editing Tools Multimedia Photography and art sharing, video sharing, Livecasting, music and audio sharing, presentation sharing Reviews and Opinions Community Question and Answers, product reviews, business reviews Entertainment Virtual worlds, Media and entertainment platforms, Game sharing Brand Monitoring Social Media Measurement Permission granted to reproduce for personal and educational use only. Commercial copying, hiring, lending is prohibited.

How is National Income derived? What is the GDP? What information does

How is National Income derived? What is the GDP? What information does it give us about a nation? What is per capita income? If you wanted to know about the economy of a country, which would you consider more important, and why? (25 points) National Income is derived through the overall income earned by a country’s people, including labor and capital investment. Gross domestic product is the sum of gross value added by all resident producers in the economy plus any product taxes and minus any subsidies not included in the value of the products. It measures output generated through production by labor and property which is physically located within the confines of a country. The following excerpts are definitions of National Income and GNPas listed on this website http://members.shaw.ca/h-chartrand/Macro%20+%202.0.htm â€Å"National income is the sum of all factor earnings from production of current goods and services. Factor earnings are incomes of factors of production: land (rent), labor (salaries & wages), and capital (interest and investment income)†¦Ã¢â‚¬  â€Å"Gr... How is National Income derived? What is the GDP? What information does How is National Income derived? What is the GDP? What information does it give us about a nation? What is per capita income? If you wanted to know about the economy of a country, which would you consider more important, and why? (25 points) National Income is derived through the overall income earned by a country’s people, including labor and capital investment. Gross domestic product is the sum of gross value added by all resident producers in the economy plus any product taxes and minus any subsidies not included in the value of the products. It measures output generated through production by labor and property which is physically located within the confines of a country. The following excerpts are definitions of National Income and GNPas listed on this website http://members.shaw.ca/h-chartrand/Macro%20+%202.0.htm â€Å"National income is the sum of all factor earnings from production of current goods and services. Factor earnings are incomes of factors of production: land (rent), labor (salaries & wages), and capital (interest and investment income)†¦Ã¢â‚¬  â€Å"Gr...

Comparing the Impact of Colonization in A Small Place, A Passage to Ind

Impact of British Colonization Exposed in A Small Place, A Passage to India, and Robinson Crusoe British colonialism began in the early fifteen hundreds and even continues today with the British rule of the British Virgin Islands.   For centuries, literature has served as a type of historical documentation of colonization as many authors wrote about colonization from both a colonized and a colonizer's point of view. During colonization, and post-colonization, the physical environment of each colony was changed. Using references to A Small Place, A Passage to India, and Robinson Crusoe, I will provide examples of the physical changes to the colonized societies made by England and discuss the reactions of the colonized people. Jamaica Kincade is quoted as saying "The English loved England so much they built it everywhere they went."   Kincaid writes about the feelings of the colonized society in A Small Place. While she expresses the feeling of the colonized, contrarily, she explains the ideas of the English colonizer. In this excerpt, she is describing Antigua, the place she grew up, and how the British changed it. She begins by explaining the English love England so much, whenever they went they turned it into England. She supports this idea in several ways. First, she gives examples of the street names in Antigua. On a tropical island in the Caribbean Sea, the streets have names such as Rodney, Hood, Hawkins and Drake Street all names of "English maritime criminals". Secondly, Kincaid continues with her description of High Street. This was the street where all of the colonial government buildings were located. The English had built an entire portion of the city that did not exist before their arrival. High Street consiste... ...his journey. For as long as he has ink he will write and after that, he will be forced to leave off (Defoe 72). Defoe did not give Friday much of a voice. However, I can draw an inference that Friday must have liked Crusoe's "English" house or he would not have stayed. We can make comparisons to Crusoe being the Colonizer and Friday was the colonized. Therefore, we can conclude, that the colonized people did like some aspects of the British colonization. In conclusion, "The English loved England so much they built it everywhere." As shown in A Small Place, A Passage to India, and Robinson Crusoe, the effects that the British had on each of their colonies will certainly last a long time. Colonies will embrace schools, libraries, Governmental buildings, banks, airports and even churches that will remain there for generations after the expiration of British rule.

Values-Based Leadership Essay -- Transformational Leaders

Leadership Background Values-based leadership has a significant impact on the performance and the functioning of an organization. Boje,(2000) cites Burn’s (1978) theoretical work on transformational leadership basing his argument on Kohlberg’s moral development theory and Weber’s (1947) theory of leadership and authority. In his work, Boje, 2000 agrees with Burn’s that a moral value based leader, is the one who emphasizes social exchange between leader and follower in the form of the psychological and mutual needs contract driven by charisma, individualized consideration, intellectual stimulation and inspirational motivation.(Homrig, 2001) The transcendent values of transformational leaders have great potential to promote performance beyond expectations and to effect enormous change on how the organization operates since they seek liberty, justice, equality and collective well being. It therefore appears that a transformational leadership is that kind of leadership that seeks to exploit the full potential of individuals through satisfaction of collective needs. While Weber’s theory (1947) is cited by Boje, (2000) as having several forms of leadership like charismatic, bureaucratic and traditional aspects, all co-exist together and change from the other occurs gradually. Even though the two theorists; Weber (1947) and Burn’s (1978) approaches leadership from different perspectives, Boje acknowledges that both of them share a similarity in their work in the sense that both see moral values as an important consideration in any form of leadership.( Boje, 2000). Transformational leaders inspire followers to achieve extraordinary outcomes by providing both meaning and understanding, questioning assumptions, refraining problems, and... ...e vision and mission of the company in order to align their goals with of the company. When Robert Eaton became the chairman in 1993 he involved company officers to develop the vision and the mission. Consequently, better communications, continuous training became part and puzzle of doing business in a new way. (Ashley, 1997) In conclusion, leadership is not only important to companies that operate on a global scale but to domestic firms as well. It’s clear that when a leader takes his or her rightful position as a leader change, performance and results manifest. Their values and beliefs become the guiding principles where ideas, imaginations and talents are shared by all. Such transformational leaders not only make their employees to follow them, but they help one another to grow, motivate raise the morale of achieving extraordinary outcomes with few resources.

Personal Statement CELTA TBI Essay

I would like the opportunity to partake in the CELTA course at TBI, so I am able to increase my knowledge and experience, whilst simultaneously being able to assist students’ in their own understanding of the English language. By gaining the CELTA qualification at your institute, I will be equipped to continually encourage my students’ towards reaching their language goals by building on the foundation of knowledge they already have. My future aims and intentions are to train to be a teacher of extremely high standard, and once I have obtained my CELTA certificate and gained some more practical knowledge within schools; I am particularly interested in completing my Post Graduate Certificate of Education (PGCE). The CELTA course would be greatly beneficial in helping me gain valuable experience in preparation for my future PGCE. Having lived in Jakarta for a few years, I am able to empathize with some the hardships involved in learning a new language. It is important to build rapport with the student whilst still maintaining professionalism. As I am able to appreciate the difficulties each student may face, I feel this would contribute towards creating an enjoyable, yet fulfilling, learning environment. Allowing the students to see you (the teacher) as approachable and encouraging, whilst still upholding a professional relationship is a key aspect of encouraging students’ to pursue their language goals. I am a confident, hardworking, highly motivated team player, able to make decisions in a high pressure environment. I understand the importance of diligence and role versatility when tailoring lesson plans to suit the strengths and weaknesses of each individual student. It is of great significance that these individually tailored lessons do not impact the whole class negatively, but rather, enable interaction between those students of a similar skill level. My previous involvement completing my bachelor degree and distance learning diploma, shows that I am able to complete assignments to the highest standard I am able to achieve. For the distance learning Diploma, it was essential to organise and manage my time productively, to ensure sufficient researching, planning and writing time were allocated accordingly, enabling me to complete each of the necessary components on schedule. Throughout my time at both University and College, I was a member of the student representative committees, liaising between the student body and departmental teams. This has helped me gain confidence and familiarity when dealing with my peers and those in higher authority  positions alike. I have learnt how to be patient and diplomatic when the need arises, as well as being able to ascertain when to use my own initiative. The opportunity to undertake studying my CELTA with your institution, allows me to not only better myself, but also the students that I will be teaching. I feel it is an extremely rewarding course, and the large array of possibilities that open up on completion of the CELTA, is endless and exciting. The knowledge and practical experience I would gain from obtaining a CELTA qualification is vast and would enable me to kick start my teaching career.